Refunds

Last changed 31 October 2026.

Short, because the rule is short: fourteen days to change your mind until you open your first fix, and your money back whenever it did not do what this site says.

The Launch Check (one-time)

Ask within fourteen days of paying and we refund it in full, as long as you have not used its fix instructions yet. After that, we refund it if the check did not do what this site says it does.

Monthly plans

Your first month is refundable in full within fourteen days of paying, as long as you have not used the fix instructions yet. The fix instructions are what a plan pays for, and once you or your AI tool have opened them, they are yours to keep. After that, we refund the first month only if GuardCue did not do what this site says it does. The same applies to an extra site or extra person you add. After the first month, cancelling stops the next charge and the plan runs to the end of what you paid for; we do not refund part of a month already started. If we charged you after you cancelled, or charged you the wrong amount, we refund the difference as soon as you tell us.

Nothing here limits your rights under the law.

How to ask

Email support@guardcue.com from the address on the account, with the word "refund". We answer within one working day, and the refund is paid back through Paddle, who sold you the plan. You can also ask Paddle directly, at paddle.net, using the receipt they emailed you. It reaches your card within five to ten working days, which is the card network's speed, not ours.